How It Works
A clear process, every time
Every engagement follows the same four steps — documented, confidential, and scoped in writing before anything begins.
01
Free suitability call
30 minutes to assess whether ADR is right for your situation, whether your case is within scope, and whether there is any conflict of interest. No commitment.
02
Conflict check & intake
Full conflict of interest check completed and documented. Engagement letter, confidentiality agreement, and fee confirmation before anything begins.
03
Session delivery
In-person in Central NL or virtually across Atlantic Canada. Structured process with joint and private sessions as needed. Professionally documented throughout.
04
Resolution & documentation
Settlement agreement, written award, or investigation report delivered within the agreed timeline. Optional 30-day follow-up on mediated settlements.
The First Step Costs Nothing
30 minutes. Free. No pressure.
Leslie will tell you honestly whether dispute resolution is the right route for your situation — and whether Breakwater Resolution is the right fit for the work. She responds within one business day to schedule.
Not sure if your situation is a fit? Start with a conversation.
BOOK A SUITABILITY CALL